Shipping policy

Thank you for shopping with us! Below you'll find all the details regarding how and when your order will be processed and delivered.

ORDER PROCESSING
All orders are processed within 1–2 business days. Once your order has been processed, it will be shipped out, and a confirmation email will be sent to you.

SHIPPING TIMES
Our standard shipping times range between 3 to 19 business days, depending on your location and the product ordered.

Please note that these timeframes are estimates, and while most orders arrive within this window, occasional delays may occur due to:

Unstable commercial tariffs

Current political instabilities

Ongoing global events impacting international logistics

 

These factors are outside our control but may temporarily affect the speed and consistency of deliveries.

 

INTERNATIONAL ORDERS
We ship to most countries worldwide. Some regions may experience longer shipping times depending on customs processes and local delivery infrastructure.

 

QUESTIONS?
If your order hasn’t arrived within the expected timeframe or if you have any concerns, feel free to contact us at vellnor.support@gmail.com - we’re here to help!